What is Rummy Guru, and is it an official company?
Rummy Guru is a licensed online rummy platform for Indian users, operated by RG Digital Pvt Ltd. The company is registered in India and follows all governing rules and regulations for online skill-based gaming.

How can I verify Rummy Guru’s authenticity?
Always visit our official website and check for SSL certification. Avoid third-party apps or links and contact support before sharing personal data.

Is Rummy Guru licensed and registered?
Yes. RG Digital Pvt Ltd is incorporated under Indian law. Licenses are displayed on our brand certification page.

What payment methods does Rummy Guru support?
Rummy Guru supports secure UPI, Netbanking, and major Indian e-wallets. All payment methods comply with Indian financial standards, and there are no hidden fees for transactions.

Is my transaction secure with Rummy Guru?
Yes. All payments are processed over SSL-encrypted channels. Sensitive data is handled according to PCI-DSS guidelines and never stored in plain text.

What should I do if a payment fails?
Check your account statement, and if funds are not debited, retry. For unresolved concerns, contact our dedicated support at [email protected].

How does Rummy Guru protect my personal data?
Data is protected with rigorous technology including SSL, firewalls, and periodic audits. We refrain from sharing user information with third parties except as mandated by law.

What if I forget my password?
Use the password recovery option on our website. For additional help, contact authorized support only.

Is Rummy Guru suitable for minors?
No. Rummy Guru strictly forbids users under 18 years. Age verification is mandatory at sign-up, and accounts are monitored to prevent underage access in compliance with Indian law.

What responsible gaming features are in place?
Rummy Guru provides voluntary playing limits, self-exclusion, timeout settings, and educational resources to prevent addictive behaviors.

How do I identify the official Rummy Guru site?
Always use https://www.rummygurulogin.com/. Never respond to unsolicited messages or download unofficial apps.

Does Rummy Guru contact users via WhatsApp or Telegram?
No. All official communications are via the website and official email only.

What should I do if I see a fake version?
Report any suspected fraud immediately to [email protected] including the website/app link for prompt investigation.

Are the games random and fair?
Yes. Game logic is independently audited, and random number generators are compliant with international randomization standards.

Are there financial risks?
Rummy is a skill-based game with elements of chance. Play responsibly and never risk more than you can afford to lose.

What should users consider before participating?
Always review terms, privacy policy, and responsible gaming advice before playing.

Can I request a refund?
Refunds are considered for valid technical errors. Please provide transaction details when contacting our support team.

How do I report an issue or deactivate my account?
Use the account settings section, or reach out at [email protected] with your registered email.

Are your games original or licensed?
All games and artwork are original or used under valid license agreements, fully conforming to IP law.

How can I contact Rummy Guru support?
For any support, reach us via [email protected] or from our official contact page.

What are the official support channels?
Only the communication methods listed on our website are legitimate. Do not trust information from unofficial social media or messaging apps.